Support

Foyer support  ·  hello@foyeroh.com

Get in touch

The fastest way to get help is by email. We typically respond within one business day.

hello@foyeroh.com

Frequently asked questions

How do visitors check in at my open house?

Open Foyer on your phone and tap "Go Live" on the open house. A QR code appears - print it, display it on a stand, or show your phone screen at the door. Visitors scan the QR code with their own phone camera and fill out a short form. No app download required for visitors.

What CRMs does Foyer connect to?

Foyer delivers every lead to your CRM through a webhook you paste in Settings - it works with any CRM that accepts inbound leads or connects through Zapier or Make, including Lofty, Follow Up Boss, kvCORE, Chime, and the rest. A "Send test lead" button proves the connection before your first open house, and CSV export is the always-works fallback.

When does Foyer send the seller summary report?

You're always in control - nothing sends on its own. When the open house wraps, open the Seller Report, review it, and either email it to your seller in one tap or download the PDF and send it from your own email. Counts and trends only, never visitor names.

Can multiple agents share one Foyer account?

Yes - Team and Brokerage plans support multiple team members. You can assign roles (Team Leader, Admin, Hosting Agent, Listing Agent) and each member sees only the open houses relevant to their role. Team Leaders see everything.

What happens to check-in data if a visitor asks to be removed?

If a visitor asks to be removed, email hello@foyeroh.com with the open-house address and date and we'll delete the record within 30 days - or the visitor can email us directly and we'll coordinate it with you. Deleting your whole account removes every record with it.

How do I cancel my subscription?

You can cancel at any time from Settings → Account within the app, or by emailing hello@foyeroh.com. Your access continues through the end of the current billing period.

How do I delete my account?

Go to Settings → Account → Delete Account in the app. This permanently deletes your account, all open-house records, lead data, and team member data. Alternatively, email hello@foyeroh.com with the subject "Account Deletion Request" and we'll process it within 30 days.

Is Foyer available on Android?

Foyer runs in any modern browser and can be added to your phone’s home screen, where it works like a native app. The visitor check-in experience (QR code web form) works on any smartphone browser, iPhone or Android. See the getting started guide and the door setup guide.

How do I report a bug or request a feature?

Email hello@foyeroh.com with a description of the issue or feature request. Include your device and browser (for example, iPhone Safari or a laptop on Chrome) for bug reports. We read every email.